Privacy Policy

This Privacy Policy (herein referred to as “Policy”) explains how Canine Curbside LLC (herein referred to as the “Company,” “we,” “us,” or “our”) processes Personal Data that we collect from you (herein referred to as the “Subscriber”) as a Controller.

1. DEFINITIONS.

(a) “Controller” means the natural or legal person, public authority, agency, or other body, which alone or jointly with others, determines the purposes and means of processing Personal Data.

(b) “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

(c) “Service(s)” means Pet waste removal, yard deodorizing, and related outdoor pet care services..

• (i) “Subscriber” means the natural or legal person who has subscribed to the Service(s) by agreeing to the Terms.
• (ii) “Terms” means the binding contract between the Company and Subscriber that governs the Subscriber’s access and use of the Service(s).

2. DATA COLLECTION.

The Subscriber directly provides the Company with most of the data we collect. The Company collects Personal Data from the Subscriber from the following sources:

We collect information directly from customers when they book services through our website, contact us by phone or email, or interact with us on social media. We may also collect limited technical data (such as IP address and browser type) through our website for security and performance purposes.

The Company will not transfer or share consumer data with any external organizations, including group companies or third-party service providers, under any circumstances.

3. PROCESSING OF PERSONAL DATA.

(a) The Company processes the Subscriber’s Personal Data to schedule and provide services, send appointment reminders, process payments, support customer service, and communicate updates or promotions about our services.

(b) The Company collects Personal Data from Subscribers only when needed to form a contract, when it’s within the Company’s legitimate interest and not overridden by the Subscriber’s rights, or when the Subscriber consents.

(c) If the Subscriber has consented, they may withdraw that consent at any time.

4. SHARING OF PERSONAL DATA.

(a) Customer data is not shared with third parties for promotional or marketing purposes.

(b) Mobile opt-in and consent data are never shared with anyone for any reason. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

(c) Limited information may be shared only with trusted third-party service providers (such as payment processors or scheduling platforms) strictly for the purpose of processing payments, managing bookings, and delivering services.

(d) The Company will not sell, rent, or transfer consumer data to any external organizations beyond what is necessary to operate and provide services.

5. Messaging Terms and Conditions

(a) By providing your phone number and agreeing to receive texts, you consent to receive text messages from Canine Curbside, from 205-880-2339, related to customer care, account information, appointment reminders, and promotional offers. Consent is not a condition of purchase. Message frequency varies. For example, you may receive up to 4 messages per month. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 205-880-2339 or support@caninecurbside.com. Mobile opt-in information is never shared with third parties.

6. Opt-Out Instructions

To opt out of future communications, text STOP or UNSUBSCRIBE.

7. RETENTION OF PERSONAL DATA.

(a) Company retains the Personal Data when an ongoing legitimate business requires retention of such Personal Data.

(b) In the absence of a need to retain Personal Data, the Company will either delete or aggregate it. If this is not possible, the Company will securely store your Personal Data and isolate it from any further processing until it is deleted.

8. SECURITY OF PERSONAL DATA.

The Company uses appropriate technical and organizational measures to protect the Personal Data it collects and processes. These measures are designed to provide a high level of security appropriate to the risk of processing the Subscriber’s Personal Data. If you are a Subscriber and have any concerns about the security of your Personal Data, please contact us immediately.

9. MODIFICATION.

The Company keeps this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time, and the Subscriber shall be notified only if there are material changes to this Policy.

10. CONTACT DETAILS.

For any questions or concerns regarding your data or this policy, please contact us at support@caninecurbside.com or call (205) 880-2339.